Identify the actual vehicle and market version
Give the make, model, year and registration country. Explain whether the car is visiting on foreign registration or is an imported vehicle registered in the UK. If the booking search does not recognise it, contact the team with those details instead of substituting another registration.
Tell us about changed wheels or other relevant modifications. Verify the actual fitted tyre.
Photograph the complete specification
Take a readable sidewall image covering the size and the following load and speed markings. Include additional letters, the tyre model and any manufacturer-specific marking. Michelin's marking guide explains that these characters communicate more than wheel diameter alone.
Photograph the affected wheel and identify its position. If the front and rear tyres differ, label the pictures so an unaffected tyre is not mistaken for the replacement requirement. Do not shorten unfamiliar markings to make them fit a simple description.
Bring the handbook information into the conversation
Share the relevant tyre page or manufacturer label where you can access it safely. If the manual is in another language, send a clear image and describe what you know without guessing a technical translation. The team can identify which information still needs clarification.
If a dealer or manufacturer has supplied a written tyre specification for the imported version, include that with the enquiry. Ask for suitability to be checked before ordering. A tyre with a similar size description is not automatically an accepted substitute.
Confirm supply and appointment together
State the actual car position, available working space and locking key details. Explain any onward travel deadline, but let the tyre and vehicle assessment determine the proposal. A specification outside the available catalogue may need individual confirmation rather than an instant online quote.
Ask the team to confirm the replacement specification, proposed work, total price and appointment information together. Do not treat this tyre guide as advice about importing, registration or the legal use of a foreign vehicle.
Before you book
- Give registration country and model details.
- Explain imported version or changed wheels.
- Photograph complete markings on the affected tyre.
- Share handbook or manufacturer specification.
- Confirm suitability before an order.
Your tyres, taken care of.
Tell us where you’ve safely stopped and what your vehicle needs. We’ll check availability and confirm your quote and arrival estimate.
Your questions, answered.
Can you identify the tyre from a foreign registration?
Do not rely on that. Send the vehicle information and actual tyre markings, and tell the team if the search does not recognise the registration. The correct specification needs to be established for the individual vehicle.
Should I choose a UK model with the same name?
Do not substitute a similar model to obtain a quote. Market versions, wheel options and modifications may differ. Explain the actual vehicle and provide its manufacturer and fitted-tyre information.
Useful sources
For further information, explore these sources.